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Return Policy - WeddingMart

Artificial Trees
Artificial Trees
Artificial Trees
Canopy Arch Trees
Canopy Arch Trees
Freestanding canopy arches
Blossom Trees
Blossom Trees
High quality blossom trees
Flower Walls
Flower Walls
Collection of readymade flower walls and flower wall tiles
Blossom Branches
Blossom Branches
Blossom Branches
Floral Arch Trees
Floral Arch Trees
Collection of high quality Floral Arch Trees
Flower Arrangements
Flower Arrangements
Collection of Flower Arrangements
Greeneries
Greeneries
Greeneries
Flower Heads
Flower Heads
Flower Heads
Flower Bouquets
Flower Bouquets
Flower Bouquets
Artificial Gypsophila
Artificial Gypsophila
Baloon Arch
Baloon Arch

Welcome to SpliteX

Welcome to SpliTex, the leading UK-based manufacturer of high-quality pipe and drape systems, balloon arch stands, flower wall support kits, wedding arch frames, free-standing partitioning kits, room draping stands, venue partitioning kits, and photo booth frames. Our products are designed to provide the perfect backdrop for any event, from weddings and corporate events to trade shows and exhibitions.

At SpliTex, we take pride in using only the highest quality materials in our products. Our telescopic uprights and crossbars are made of durable aluminum, ensuring that they can withstand the wear and tear of repeated use.

What sets our products apart from the competition is our innovative, user-friendly designs. Our balloon arch stands, flower wall support kits, wedding arch frames, and photo booth frames are designed to be quick and easy to assemble, making them perfect for anyone from event planners to DIY enthusiasts. Our free-standing partitioning kits, room draping stands, and venue partitioning kits are versatile and can be customized to fit any space or design requirement.

As a trusted brand in the industry, we are committed to providing our customers with exceptional service and support. Whether you need help choosing the right products for your event or have questions about how to set up your system, our knowledgeable team is always here to help.

At SpliTex, we believe that every event should look its best, and we're dedicated to providing the highest quality products to help you achieve that goal. Explore our range of products today to find the perfect solution for your next event.

  • Our Brand is Trusted by the thousands of users in UK and Europe
  • If you are a wholesaler, online merchant, reseller of events and exhibition products, then get in touch with us to open a trade account.
  • Innovative VX Model, without button locks
  • UK Based Company
  • Huge stock holder
  • Faster lead time
  • Corporate enquiry welcome.

  • Buyer must open a return request within 14 days of the order received.
  • Please send us an email with your order ID, product models and quantity to [email protected] to open a return ticket. Please include as much detail information as possible along with some images which can help us to process your request efficiently. Our customer support team will then process your request to approve the return.
  • Once approved, buyer then needs to return the goods safely back to us via a courier with appropriate insurance in case of loss or damage in transit.
  • Items must be returned in their original condition and in the orginal packaging along with all the associated parts. We reserve the rights to deny a return if the items are not sent back in their original condition, found mis used or violated the return rules, or abused our policy, buyer will be responsible to take the items back which we reserve the right either to discard the goods, remove and stored away after 14 days.
  • We are not responsible for items that are lost in transit or damaged on their way back to us.
  • Refund will be processed within 14 working days once items are received in our warehouse and we will refund the cost of the item, not the postage costs. This does not affect your statutory rights.
  • If the order qualified for a free delivery, a delivery cost of £20+VAT or 10%+VAT of the total order value which ever is greater will be deducted from the total refund amount unless the goods were faulty. 
  • Our total return window is 30 days from the order received date to return the item back to us. We reserve the right to deny any return outside the this time frame.
  • Please note we do not accept or process return request over the phone to keep the conversation documented. 
  • Customized goods/made to measure or non standard size or fabric which have been produced specifically to customer requirements cannot be returned .